Getting Started
Sign in, connect accounts, and ship your first content.
New to the Hub/Workspace model? Start with the Glossary and The Switcher — they kill most early confusion.
Pick your role.
Your operations live in Franchise Operations — full onboarding workflow, every Scribe embedded.
Onboard a new workspace
Create the workspace and invite the owner. Walkthrough.
Update the Location table
Address, hours, neighborhoods, custom variables. Scribe ↗
Connect socials, ad account, pixel
Configure Ad Configuration
Audience types, defaults, lead forms. Scribe ↗
Set the workspace's budget
Send the kickoff link
Franchisee books their 1:1 onboarding call.
Day-to-day surfaces: Playbooks · Command Center · Billing · Google Reviews · Analytics.
Connect your social accounts
Connected Accounts → Connect Facebook (Instagram Business pulls in via FB), then LinkedIn / TikTok / X as needed. Green status = working.
Add a payment method
Billing → Payment Method → card or ACH. Your Hub admin may send a setup link.
Opt into your first playbook
Paid Social Ads → Playbooks → Shop → pick a playbook → launch checklist → Submit & Deploy. See the walkthrough.
Create your first organic post
Organic Social → Calendar → click a day → write caption, attach media, pick accounts → schedule or publish.
Day-to-day surfaces: Calendar · Comments & Inbox · My Playbooks · Billing · Analytics.
Where to go next
| Want to | Read |
|---|---|
| Understand the Hub/Workspace model | Welcome + Glossary |
| Use the Switcher (Hub admins) | The Switcher |
| Run the full franchise onboarding flow | Franchise Operations |
| See available platforms | Connected Accounts |
| Use AI for captions | Luna AI |
| Manage media | Media Library |
| Track performance | Organic Analytics · Paid Analytics |
Getting help
- In-app help button
- Email
support@flamel.ai - 1:1 support call (ask your Hub for the Calendly link)