Files
Distribute brand assets and operational documents to every location.
Hubs upload and organize; Workspaces browse and download. Files behave like a read-only library on the workspace side.
Files is the network-wide drive for everything that isn't a social post: training PDFs, operations manuals, brand guidelines, logo lockups, video sting libraries, and seasonal asset packs. The Hub uploads once; every workspace sees the same library, scoped by tag and folder.
Pick your side
You build the library and decide what each workspace sees.
| Task | Where |
|---|---|
| Upload a file or folder | Files → Upload |
| Organize with folders and tags | Files → Folder header → Edit |
| Control which workspaces see a file | Set tags or workspace-group visibility |
| Replace a file (keeps the same link) | File row → Replace |
| Track downloads | File row → Activity |
You browse, search, and download what your Hub publishes.
| Task | Where |
|---|---|
| Find a file | Files → Search or browse the folder tree |
| Download | File row → Download |
| Get a shareable link | File row → Copy link |
| See what's new | Files → Recent |
What works well here
| Asset type | Why it lives in Files |
|---|---|
| Brand guidelines PDF | Single source of truth for color, fonts, voice |
| Logo pack | Light/dark variants, file formats, clearspace rules |
| Training materials | Onboarding decks, SOPs, videos |
| Seasonal asset packs | Stock photos, video stings, audio beds tied to a campaign |
| Operational forms | Inspection sheets, opening/closing checklists, lease templates |
For visual assets used inside the post editor (photos, video clips, GIFs), prefer Media Library. Files is for everything else — anything a workspace owner would expect to download rather than embed in a post.
Versioning
Replacing a file preserves the original link and download count, so external bookmarks keep working. The previous version is retained for 90 days in case you need to roll back.
Best practice
Mirror your network's actual folder structure rather than inventing one. Workspaces find files faster when the layout matches what they already know from email or shared drives. Tag liberally — search beats nested folders every time once you have more than fifty files.