Workspace billing

Need the click-by-click for adding a payment method? Open Scribe ↗

To update the billing admin email (where invoices land): Scribe ↗

Your Dashboard

Navigate to Billing to see:

• Current Budget: Your monthly advertising budget set by the hub
• Amount Spent: How much of your budget has been used this cycle
• Amount Remaining: How much budget is left for the current period
• Next Invoice Date: When your next charge will occur

Payment Method

You need a payment method on file to receive invoices. Navigate to Billing > Payment Method to:

• Add a card (Visa, Mastercard, etc.) or bank account (ACH)
• Update your payment method via the Stripe billing portal
• Update billing email where invoice notifications are sent

Your hub admin may send you a setup link to add your payment method. Click the link and follow the prompts.

Viewing Your Budget

The Monthly Budget page shows:

• A visual tracker of your spend vs. budget
• Breakdown of committed spend from active playbooks
• Recent budget changes and their history

Increasing Your Budget

If you need more advertising budget, you have two options:

Increase Monthly Budget

This permanently increases your recurring monthly charge. Your subscription updates and all future invoices reflect the new amount.

Use this when you want a sustained, ongoing increase in your advertising spend.

One-Time Increase

This adds a single additional charge for the current month only. Your regular monthly amount stays the same.

Use this when you need extra budget for a specific campaign, promotion, or seasonal push.

Invoice History

Navigate to Billing > Invoices to see all your past and current invoices:

Status	Meaning
Paid	Payment was successful
Open	Invoice is generated but not yet paid
Failed	Payment was attempted but failed (you may need to update your payment method)
Void	Invoice was canceled by the hub

For each invoice, you can:

• Download the invoice PDF for your records
• View in Stripe for detailed receipt information

If Payment Fails

If a payment fails:

1. Check that your payment method is current (card not expired, sufficient funds)
2. Update your payment method via Billing > Payment Method
3. The system will automatically retry the payment

If the issue persists, contact your hub admin for assistance.