Invoices
View payment records, retry failed payments, and manage invoices.
Hub admins see all workspaces; Workspace owners see only their own.
The Invoices page is the record of every Stripe charge on the network (or your single workspace).
Hub View
As a hub admin, you see invoices for all workspaces in one place.
Filtering
Filter invoices by:
- Status: Paid, Open, Failed, Void, or Draft
- Workspace: Select a specific workspace to see only their invoices
Invoice Actions
For each invoice, you can:
- Download PDF: Get the Stripe-generated invoice document
- Retry Payment: For failed invoices, retry the charge against the workspace's payment method
- Void Invoice: Cancel an invoice (reverts the workspace's budget status to draft)
Creating One-Time Invoices
You can create manual invoices for charges outside the regular billing cycle:
- Click Create Invoice
- Select the workspace(s)
- Add line items with descriptions and amounts
- The invoice is sent to the workspace for payment
Workspace View
As a workspace user, you see only your own invoices.
Each invoice shows:
- Date: The billing period covered
- Amount: Total charged (including any management fee)
- Status: Current payment status
- Actions: Download PDF or view in Stripe
Invoice Statuses
| Status | What It Means |
|---|---|
| Draft | Invoice is being prepared (not yet sent) |
| Open | Invoice is sent and awaiting payment |
| Paid | Payment was successful |
| Failed | Payment was attempted but did not go through |
| Void | Invoice was canceled by the hub admin |
Payment Lifecycle
- Stripe generates an invoice when the billing cycle starts
- The invoice is finalized and sent to the workspace
- Stripe attempts to charge the workspace's payment method
- If successful, the invoice is marked Paid
- If unsuccessful, the invoice is marked Failed and can be retried