Ad Configuration - Workspace guide
Customize your local targeting within Hub-defined limits.
For Workspace owners. Your Hub sets the strategy; you fine-tune for your local market.
What you can change
| Setting | Yours to set? |
|---|---|
| Location radius (1–50 mi) | ✅ |
| Custom audiences (your CRM uploads) | ✅ |
| Local interests | ✅ |
| Website URL and lead form | ✅ |
| Age / gender (within Hub-set ranges) | Limited |
| Create / delete audience types | ❌ (Hub only) |
| Hub-locked targeting | ❌ |
To get more control, ask your Hub admin to grant the paid_ads_management permission.
Steps
Open Ad Configuration
Paid Social Ads → Organize → Ads Configuration. Tabs: Default + each audience type your Hub created.
Set your location targeting (most important)
In the Default tab → Custom Locations → add your business address and a radius.
| Market | Suggested radius |
|---|---|
| Dense urban | 5–10 mi |
| Suburban | 15–25 mi |
| Rural | 25–50 mi |
The tab shows 🟢 once location is set. 🔴 = your campaigns won't deploy.
Set your CTA (website + lead form)
Default tab → Call to Action → your local landing page URL.
For lead campaigns, also set your local lead form under Lead Capture. Click Sync Forms to pull from Meta if the form doesn't appear.
Customize per audience type (optional)
Open each audience type tab and override anything that should differ for your market. Empty fields inherit from Default.
Common overrides:
- Database → upload your local CRM as a custom audience
- Retargeting → confirm your pixel is firing
Updating your billing admin email
If you should receive billing notifications instead of (or alongside) the default contact: Scribe ↗
Common questions
My location radius keeps reverting. Save the tab explicitly. Some sections autosave; locations require a save click.
I don't see all the audience type tabs my Hub mentioned. Refresh the page or check with your Hub admin — audience types are created at the Hub level.
My lead form isn't appearing. Click Sync Forms under Lead Capture. If still missing: confirm the form is published in Meta and copied to your Page.
Can I add custom audiences from a customer list? Yes — upload the list in Meta Ads Manager (Audiences), wait for it to populate, then Sync Audiences in Ad Configuration to pull it into Flamel.